Holiday Returns: Orders placed between November 1st and December 31st are eligible for return by January 31st of the following year.
Standard Returns: We want you to love your Gild experience, so we offer free pre-paid returns on orders sent to U.S. addresses within 30 days of delivery. We also accept returns of packages delivered to international addresses that are initiated within 30 days of receipt; international customers outside the U.S. are responsible for return postage.
Heads up! Returned items must be:
- In brand new, unworn condition
- Item(s) must not have been worn, altered, washed, or damaged or they will not qualify
- Refunds do not include any shipping costs paid on your original order, if applicable.
To start your return please email: firstname.lastname@example.org
Please include your name, date purchased, and order number.
We will email you a pre-paid return label within 2 business days.